Cancellation/No Show Policy

Cancellation/No Show Policy

We ask that should it become necessary to reschedule or cancel an appointment, please notify our office at least 24 hours prior (48 hours for surgery/dental procedures) in order to allow us the oppurtunity to offer the reserved appointment time to another patient.  We understand that emergencies occur, however, short notice cancellations and NO SHOWS affect all of our patients resulting in time lost and treatment delayed.

When a short notice cancellation or NO SHOW occurs, there will be an administrative fee charged for each appointment scheduled in the amount of $25 for appointments and $100 for surgical/dental procedures. Surgery/dental procedure appointments are premium time and as such so is the administrative fee.  LATE ARRIVALS that prevent sufficient time to complete the scheduled appointment will be rescheduled and may be subject to a charge.

We value our client's time and do everything possible to see each patient at their appointed time. However, please be aware there may be times when emergencies prevent us from seeing a patient at their exact scheduled appoinment time. We will give you the option of staying for your appointment or offer to reschedule for a more convenient time.

Thank you for your understanding

St. John Animal Clinic
8661 Wicker Ave
St. John IN, 46373

For general information, questions, appointment requests, call us at:

Phone: (219) 365-8531
Fax: (219) 365-1032

For emergencies please call North Central Veterinary Emergency Center (219) 881-1600

St. John Animal Clinic Hours

Monday 7:30 am - 7:30pm

Tuesday 9:00am - 6:00pm

Wednesday 7:30am - 7:30pm

Thursday 9:00am - 6:00pm

Friday 7:30am - 6:00pm

Saturday 7:30am - 12:00pm

Sunday Closed